The organization that is constantly withstanding shock from the recession and unions, is concerned about the potential impact of employee dissatisfaction on its performance quality.
Don't worry — your e-mail address is totally secure. I promise to use it only to send you Leader Newsletter. Wikipedia mentions these three facts: Southwest Airlines SWA is one of the world's most profitable airlines, posting a profit for the 36th consecutive year in January SWA is the largest airline in the United States by number of passengers carried domestically per year as of December 31, SWA has carried more customers than any other U.
Department of Transportation's Bureau of Transportation Statistics. Southwest Airlines employee motivation is a magnificent-living example of what most companies are striving for. The business press has continuously celebrated SWA outstanding performance.
Fortune magazine has called it the most successful airline in history, and it ranks it in the top spots of its Best Companies to work for. Despite the fact that SWA is one of the most highly unionized airlines in the US airline industry, it has consistently enjoyed lower turnover rates than other US airlines, it has high levels of employee motivation and satisfaction, and it has the lowest absenteeism and tardiness rates of any business in the area.
In no particular order, here we mention key elements that play a critical role in the Southwest Airlines employee motivation visible fact. In SWA, values are mandatory behavior guidelines. Why are values important for Southwest Airlines employee motivation? For the following reason: The top three SWA values are — in this order of appearance: Employees Customers Stockholders Translation: Stop and think for a moment: We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.
Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
All employees are highly valued and respected as individuals, which in turn, this engenders strong feelings of mutual belief, trust, and certainty read motivation to perform.
Top management is meticulously careful to invest heavily in training, in development, and in the creation of opportunity for everybody — the company is willing to take risks on its people to a degree that might seem extreme for outsiders.
No wonder Southwest Airlines employee motivation is outstanding. Among other authors, John P. Kotter and James L. The entire company read everybody at all levels in the organization places particular importance in exploring every conceivable technique, approach, and device to recognize excellent performance — this is an ongoing effort where everybody is involved.
The organization recognizes all employees directly in proportion to their personal accomplishments — and SWA does so by rewarding and celebrating them in many different ways, by direct supervisors and peers as well as upper management.
This generates a contagious collective energy across the whole organization — and as a consequence, the work environment is animated with eagerness, enthusiasm, and joy — it is an environment that employees love.
In this Southwest Airlines employee motivation context, formal compensation is of secondary importance.
By profusely rewarding its employees for excellent performance, SWA is able to maintain loyalty, job satisfactions, and high levels of personal motivation. When was the last time your boss honestly and personally recognized your performance? How did you feel? When was the last time you honestly and personally recognized the performance of your direct reports?
If you like this site, you will find " Leader Ezine " very useful too.Southwest Airlines - Effective employee relations program/ Career development Southwest Airlines Southwest is a major player in the airline industry, which employs nearly 35, individuals. According to an article, (Hollis, ), Southwest Airlines has taken a different approach to building interactively relationships with the company, with.
Southwest Airlines (Southwest) is the only profitable airlines in the USA. The market capitalization of Southwest exceeds the combined market capitalization of the other US based airlines. Southwest has earned a profit every year of its existence other than the first year of operation.
Employee Retention of Southwest Airlines: Southwest Airlines Co. (NYSE: LUV) is an American airline based in Dallas, Texas. Southwest is the largest airline in the United States, based on domestic passengers carried, as of June 30, . The Southwest Airlines employee motivation phenomenon is no accident – this company is a well-oiled, high performance organization.
Wikipedia mentions these three facts: Southwest Airlines (SWA) is one of the world's most profitable airlines, posting a profit for the 36th consecutive year in January Southwest Airlines employee motivation is a magnificent-living example of what most companies are striving for.
The business press has continuously celebrated SWA outstanding performance. Fortune magazine has called it the most successful airline in history, and it ranks it in the top spots of its Best Companies to work for.
It was an amazing experience. I feel fortunate to of worked for Southwest Airlines. I was see and experienced diverse and complex places and people.
I learned to fine tune observing and how to predetermine what people need and want before they do.
Listening and watching the body language of people around you is vital in helping them/5(K).